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IT Support

An IT support contract tailored to you.

Reduce the costs of IT support and increase productivity.

Oakford Technology provides different levels of support to reflect the size and complexity of your IT needs.

A support contract with Oakford Technology

  • Removes the need to pay for expensive call out rates and hourly charges
  • Enables you to forecast your annual IT costs
  • Eliminates IT distractions improving business productivity
  • Ensures reliable, prompt, expert IT support and resolution
  • Reduces or eliminates IT staffing and costs
  • Reduces or eliminates expert IT training costs
  • Includes remote monitoring so that problems can be addressed before they become an issue

IT support doesn’t have to be expensive

  • Oakford Technology provide support contracts suitable for businesses with between 2 and 500 computers at a very competitive price

Making your life easier

  • 80% of all reported problems are resolved within 10 minutes
  • Speak to an experienced, fully trained real person in jargon free language
  • Online progress tracking of problem resolution reduces frustration associated with ‘not knowing’ what is happening
  • One stop provider of all IT related services including design, consultancy, implementation, hardware support and systems support
  • Daily / weekly / monthly system health checks ensure your system is running reliably, that essential system backups are being run successfully and that anti virus are up to date
  • Support contracts are available to cover the time period most suitable to your business; including 24 x 7 support